Support

Free-tier keys are self-serve — sign up and yours is issued instantly, no sales call needed. See our pricing page for what's included at each tier.

No — like most API providers, we never store your key in a retrievable form, only a one-way hash of it. If you've lost it, send us a message below from the email you signed up with and we'll help you get a new one.

Every covered city is synced daily from its own open-data portal. New permits typically show up in the API within a day of being filed with the city.

Querying GET /v1/permits for an unknown city/state automatically triggers a lookup for Pro-tier keys; you can also request one directly using the form below and we'll take a look.

Paste your API key into the upgrade widget on our pricing page to open a secure Stripe billing portal — you can change tiers, update payment methods, or cancel from there.

Yes — we only ingest cities whose open-data license we've reviewed for commercial reuse, and government-published factual records like permit filings aren't copyrightable. See our Terms of Service for the full picture.